HAVE QUESTIONS?

Here are answers to some of our most frequently asked questions.

How Do I Know If I Need A New Roof?

Throughout the hot and cold seasons, composite shingles have a tendency to expand and contract. This process can cause small gaps to form and the adhesive of the silicon to deteriorate. These symptoms are basic wear and tear issues that develop gradually over a long period of time. It’s never a bad idea to get your roof inspected for the possible damages before it’s too late!

When Should I File A Claim?

Under obvious extreme conditions, you should definitely contact your insurance company to report a claim. However, for minor leaks or damages that can cost less than your deductible, we urge you to consider using your insurance company to assist you with larger repair issues such as a roof replacement. Someone from our team can conduct a free inspection at your convenience to provide you with the best course of action as well as provide you with insurance assistance.

Does A Claim Raise My Premium & Can My Insurance Company Drop Me?

For wind and hail claims, your insurance company can not drop you or raise your premium due to you placing a new claim. In cases of massive catastrophe, the cost of an insurance company’s national average may raise a small amount in order to make up for the loss to stay in business.

How Long Does It Take To Process A Claim?

Depending on your insurance adjusters’ workload, weather conditions, and other factors, it can take approximately 5 to 10 business days for your insurance company to process the claim for you.

What Is The Length Of Time For A Full Roof Replacement?

Under city ordinance, we can begin the tear-off process no earlier than 7 am and begin heavy machinery no earlier than 8 am. Typically, a re-roof of just one layer of shingles on a one-story house will only take just one day! Facing unexpected additional construction, large roof replacement projects, or a number of other scenarios, will take no more than just two full days for a full roof replacement including a thorough clean-up. All work is dependent upon weather conditions.

Do You Provide Roofing Services In My Area?

We serve the entire Middle Tennessee area. Give us a call to see if we service your area!

Do I Need To Be Present For The Free Inspection?

In order for a member of our team to provide you with the most accurate assessment, it may be in your best interest to be present during our inspection. There may be vital questions that can be of concern to you regarding your roof and/or your property that we might need to explain and demonstrate situations to you in person. We are committed to providing convenience to our customers, and we are excellent at working with your schedule.

Is Is Safe To Place A Second Or Third Layer Of Shingles On Top Of Each Other?

Under any circumstances, it is absolutely not a wise decision to “over lay” or install multiple layers. Installing two or three layers can put up to 720lbs per 100sq ft of additional weight on your roof! This can cause a tremendous amount of permanent cosmetic damages such as bowing effects in your decking sheets. Multiple layers can also put excessive weight on your rafters that can cause them to split and even possibly crack or even break.

What Are The Benefits Of Proper Ventilation?

Increasing the amount of proper ventilation in your attic can significantly reduce your utility bill, and prolong the life span of your shingles.

Music City Roofers
Customer Testimonials

Great experience. Nick did a great job from start to finish. Crew was great.
Scott Hebrank
Scott Hebrank
I had a concern about a section of roof they shingled about two years ago. They came back out and fixed it. That is good customer service. Thank you.
Rex Perry
Rex Perry
Highly recommend this company for any roofing job. They give you a contact person who coordinates working w/insurance, scheduling, managing crews and everything else. Would definitely use this company again. You will like the end result.
David Snider
David Snider
They were great to work with. They helped with my insurance company, walked through the roofing lingo and explained things in easy to understand terms. They came when they promised and did a professional job.
rene alexander
rene alexander
They were a pleasure to work with. We needed a new roof because of storm damage and they handled everything with our insurance and kept us informed and up to date through the whole process.
Hannah King
Hannah King
Kevin and Spence worked with the inspectors that our insurance company sent to ensure that all the work needed from our tornado damage was approved. Everyone we dealt with at Music City Roofing was pleasant, professional, and did what they said they would when they said would. I would wholeheartedly recommend this company.
peg shonebarger
peg shonebarger
A huge thank you to Brandon Collins at Music City Roofers! After noticing water damage on my ceiling and realizing there was extensive rain in the forecast, I was ecstatic that Music City Roofers sent someone out within just a few hours of being called. Brandon immediately determined the cause of the water damage and went to work getting the necessary replacement part.With the threat of 3+ inches of rain coming later that day, Brandon made sure he was able to secure the part and even showed up after hours to make sure that it was installed. He was prompt in responding to my anxious texts and was happy to give me everything necessary to file my insurance claim. I would absolutely recommend anyone needing an emergency roof repair to reach out to Brandon at Music City Roofers!
Lara Casey
Lara Casey
Really impressed with Joey Friedl and the entire experience with Music City Roofers.This was a roof replacement that needed to be done. Joey was very informative, and knowledgeable. There was no high pressure sales tactics. Straightforward and very responsive.The estimated time frame was 3-4 weeks…..which was acceptable, but it only took 7 days from the time we signed the papers until the roof was completed.Joey, David and the entire team were professional, ontime, did exactly what they said they would so, and kept us informed all along the way.I would not hesitate to recommend Joey and MCRGreat job guy thanks!
Jeff Murphy
Jeff Murphy
Outstanding and efficient from beginning to end! Joe was professional and thorough with the entire process; inspection, contract signing, and follow-up upon completion. Bryan was extremely courteous making sure our needs were met during installation/follow-up. Carlos was friendly and effective in overseeing the crew during installation and clean up was impeccable! We recommend this wonderfully staffed company to anyone in need of any of their offered services. Our roof looks amazing!Thank you, Music City Roofers! You are a blessing to the community!
Lisa Friedl
Lisa Friedl

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