HAVE QUESTIONS?

Here are answers to some of our most frequently asked questions.

How Do I Know If I Need A New Roof?

Throughout the hot and cold seasons, composite shingles have a tendency to expand and contract. This process can cause small gaps to form and the adhesive of the silicon to deteriorate. These symptoms are basic wear and tear issues that develop gradually over a long period of time. It’s never a bad idea to get your roof inspected for the possible damages before it’s too late!

When Should I File A Claim?

Under obvious extreme conditions, you should definitely contact your insurance company to report a claim. However, for minor leaks or damages that can cost less than your deductible, we urge you to consider using your insurance company to assist you with larger repair issues such as a roof replacement. Someone from our team can conduct a free inspection at your convenience to provide you with the best course of action as well as provide you with insurance assistance.

Does A Claim Raise My Premium & Can My Insurance Company Drop Me?

For wind and hail claims, your insurance company can not drop you or raise your premium due to you placing a new claim. In cases of massive catastrophe, the cost of an insurance company’s national average may raise a small amount in order to make up for the loss to stay in business.

How Long Does It Take To Process A Claim?

Depending on your insurance adjusters’ workload, weather conditions, and other factors, it can take approximately 5 to 10 business days for your insurance company to process the claim for you.

What Is The Length Of Time For A Full Roof Replacement?

Under city ordinance, we can begin the tear-off process no earlier than 7 am and begin heavy machinery no earlier than 8 am. Typically, a re-roof of just one layer of shingles on a one-story house will only take just one day! Facing unexpected additional construction, large roof replacement projects, or a number of other scenarios, will take no more than just two full days for a full roof replacement including a thorough clean-up. All work is dependent upon weather conditions.

Do You Provide Roofing Services In My Area?

We serve the entire Middle Tennessee area. Give us a call to see if we service your area!

Do I Need To Be Present For The Free Inspection?

In order for a member of our team to provide you with the most accurate assessment, it may be in your best interest to be present during our inspection. There may be vital questions that can be of concern to you regarding your roof and/or your property that we might need to explain and demonstrate situations to you in person. We are committed to providing convenience to our customers, and we are excellent at working with your schedule.

Is Is Safe To Place A Second Or Third Layer Of Shingles On Top Of Each Other?

Under any circumstances, it is absolutely not a wise decision to “over lay” or install multiple layers. Installing two or three layers can put up to 720lbs per 100sq ft of additional weight on your roof! This can cause a tremendous amount of permanent cosmetic damages such as bowing effects in your decking sheets. Multiple layers can also put excessive weight on your rafters that can cause them to split and even possibly crack or even break.

What Are The Benefits Of Proper Ventilation?

Increasing the amount of proper ventilation in your attic can significantly reduce your utility bill, and prolong the life span of your shingles.

Music City Roofers
Customer Testimonials

Tim made the whole processing of getting a new roof very easy and explained everything in detail. The quality of their work is also great and the construction crew was professional and courteous.
Jeremy Cacho
Jeremy Cacho
Music City Roofers is by far the best roofing contractor working in Nashville and surrounding areas. They came out to tarp my roof at no charge while the estimate was being generated. Their estimate was comprehensive and very professional. This contractor is responsive and even answered phone calls and responded to text messages on weekends. They provided competent personnel and excellent communication throughout the construction process.We retained multiple estimates from local roofing contractors and after careful review decided not to go with the lowest bid. Music City Roofers was both known and trusted by our insurance carrier and worth every penny.
David Koch
David Koch
Tim Mlynarski was great. He really help a lot with the whole process. Highly recommended.
monk
monk
Nick Milliken of Music City Roofers answered my call. Responsive,Kind from the get go. Came quickly and thoroughly assessed my problem. Requiring a crawl thru my attic,etc. He was so polite and pin pointed the issue, and repaired. What you want is a professional who solves your problem but the added unexpected plus is that it was done with such kindness. Im very grateful. Thank you
Becky Buxkamper
Becky Buxkamper
100% recommend MCR!Dewayne was on top of everything from the get go. On site within a day to inspect our roof-worked with our insurance company to make sure we got covered-then went out of their way to accommodate our limited timeframe.Crew finished in a day and the finished product looks fantastic!If you have roofing needs these are your guys!
Heath Moffitt
Heath Moffitt
From start to finish this company and it’s representatives were very easy to work with. Dewayne, my salesman responded to my many questions and was there for me throughout the whole process. I am very happy with the end product and will use them again for other products.
Emil Milliken
Emil Milliken
Our house in Nashville sustained wind/hail damage to the roof. Insurance covered a total replacement. We engaged MCR and they did an excellent job. I am very happy. They even followed up and redid a small area that I had a concern with. Highly recommended.
David Christopher
David Christopher
Professional, prompt, friendly and helpful. Made it easy! Would use them again.
Craft Hayes
Craft Hayes
If you ever need a roofer, always call Music City Roofers! They are the best!!
Sidney Joyner
Sidney Joyner

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Roofing Contractor You Can Trust?