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Music City Roofers
4.9
Based on 485 reviews
Scott Hebrank
Scott H.
Great experience. Nick did a great job from start to finish. Crew was great.
Rex Perry
Rex P.
I had a concern about a section of roof they shingled about two years ago. They came back out and fixed it. That is good customer service. Thank you.
David Snider
David S.
Highly recommend this company for any roofing job. They give you a contact person who coordinates working w/insurance, scheduling, managing crews and everything else. Would definitely use this company again. You will like the end result.
rene alexander
rene A.
They were great to work with. They helped with my insurance company, walked through the roofing lingo and explained things in easy to understand terms. They came when they promised and did a professional job.
Hannah King
Hannah K.
They were a pleasure to work with. We needed a new roof because of storm damage and they handled everything with our insurance and kept us informed and up to date through the whole process.
peg shonebarger
peg S.
Kevin and Spence worked with the inspectors that our insurance company sent to ensure that all the work needed from our tornado damage was approved. Everyone we dealt with at Music City Roofing was pleasant, professional, and did what they said they would when they said would. I would wholeheartedly recommend this company.
Lara Casey
Lara C.
A huge thank you to Brandon Collins at Music City Roofers! After noticing water damage on my ceiling and realizing there was extensive rain in the forecast, I was ecstatic that Music City Roofers sent someone out within just a few hours of being called. Brandon immediately determined the cause of the water damage and went to work getting the necessary replacement part.With the threat of 3+ inches of rain coming later that day, Brandon made sure he was able to secure the part and even showed up after hours to make sure that it was installed. He was prompt in responding to my anxious texts and was happy to give me everything necessary to file my insurance claim. I would absolutely recommend anyone needing an emergency roof repair to reach out to Brandon at Music City Roofers!
Jeff Murphy
Jeff M.
Really impressed with Joey Friedl and the entire experience with Music City Roofers.This was a roof replacement that needed to be done. Joey was very informative, and knowledgeable. There was no high pressure sales tactics. Straightforward and very responsive.The estimated time frame was 3-4 weeks…..which was acceptable, but it only took 7 days from the time we signed the papers until the roof was completed.Joey, David and the entire team were professional, ontime, did exactly what they said they would so, and kept us informed all along the way.I would not hesitate to recommend Joey and MCRGreat job guy thanks!
Clay Smith
Clay S.
We were affected by the 2021 December storms. MCF arrived quickly after another roofing company did not follow through. They addressed the immediate leaks, worked with my insurance adjusters to get the claim rolling, and continued to follow up to make sure we were happy with the quality and service.
Lisa Friedl
Lisa F.
Outstanding and efficient from beginning to end! Joe was professional and thorough with the entire process; inspection, contract signing, and follow-up upon completion. Bryan was extremely courteous making sure our needs were met during installation/follow-up. Carlos was friendly and effective in overseeing the crew during installation and clean up was impeccable! We recommend this wonderfully staffed company to anyone in need of any of their offered services. Our roof looks amazing!Thank you, Music City Roofers! You are a blessing to the community!
Mark Shvartsman
Mark S.
Had to get some roof work done after storm damage. Nick was great to work with, good communication. Thanks Music City Roofers.
Melissa Jenkins
Melissa J.
Music City Roofers was great to work with. You need a good salesman though to fight for you with your insurance company. The first person that came out met with the insurance adjuster and just rolled over when they said they wouldn't pay for it. I got another salesman who fought for me and helped me through the process. He got it approved and they did a fabulous job. They even worked on Thanksgiving to finish!
peggy dabbs
peggy D.
Music City Roofing showed up the morning after the December, 2021 tornado. They secured my home to prevent further damage, and were available to meet with the insurance adjusters. They are only a phone call or text away. Thank you Music City !
Jordan Lee
Jordan L.
Music city roofers did a full roof replacement for me. They communicated well before and during the install. They cleaned up after themselves, showed up when they said they would, and followed up on quality and satisfaction after completion.
Todd Oney
Todd O.
Replaced our roof and repaired water damage inside. Great communication and easy to work with.
Laura Koczaja
Laura K.
Helped coordinate with my insurance company and did a nice job. Gutters were well-installed and look great.
Terry Edgin
Terry E.
A+++. They showed up when they said they would, and when they left you couldnt tell they had been there (except for the amazing new roof). They done excellent work and replaced my roof in about 7 hours. Would def. use again, although, I hope I never have to. Cant recommend enough!
Darren DoVanne
Darren D.
We had unexpected roof damage to one of our rental properties. It was late and their crew just finished a roof in the next town over. With little notice, they drove to the property during the storm. They tarped the roof preventing further damage to the house and our tenants belongings. They were the 5th company we called. They were refered by a friend. In stead if closing up shop for the day, they worked late and helped! I am extremely grateful.The insurance adjuster said that Music City Roofers action prevented a lot of further damage and prevented the tenant from having to find another place to stay.Thank you!
Heather Jensen
Heather J.
Music City Roofers were top notch from start to finish. I never felt pressured prior to signing a work agreement. Every question I had was answered promptly and honestly. My assigned representatives (Trace Finch & Eli Allen) were extremely helpful in assisting with the insurance claim process. The materials used were high quality, and the work was timely and efficient. I would not hesitate to recommend Music City Roofers to anyone needing roof repairs or replacement.
Patti Rogers
Patti R.
Music City Roofers replaced our roof in October 2021. They handled everything in a professional manner. They also did a great job cleaning up which really impressed us. We would highly recommend them.
Sally Woods
Sally W.
Brent was professional, friendly & easy to work with. He helped me with my insurance claim & was prompt to respond to my questions. The job was done on time & the cleanup was amazing. I would definitely recommend Music City Roofers!
Robert Lambert
Robert L.
Fantastic customer service. Roof looks good. Was finished in less then a day. Fantastic work and service
Catherine Lemaire Lozier
Catherine Lemaire L.
Music City Roofers was great to work with! They took care of all the communication with my insurance company, which saved me a huge headache. The roof and gutters look great and were installed on time and on budget. Really friendly and helpful communication, too. I highly recommend this company.
Bobby Watkins
Bobby W.
Excellent team to work with - simple and easy. Carner was there from the beginning, always reaching out to ensure that we had what we needed. Communicated with date and time of when his team was to be onsite. Excellent work all round from the roof to painting the ceiling!
Norma Harris
Norma H.
Music City Roofers helped me to file a claim in July 2021. The claim was denied by my insurance company but Music City Roofers advised me to keep a watch out for future damage. Fast forward to March 2022. Music City Roofers assisted me in filing another claim and this time it was approved by my insurance company. Music City Roofers' employees were very helpful and professional. They completed the job earlier than expected and they worked with me to change the color of my gutters to match my roof. I will recommend to my family and friends. Thank you Music City Roofers!
Erin Leon
Erin L.
We had damage on our roof from a storm. Music City Roofers installed a whole new roof. I was impressed with how quickly they got the roof done and how clean they left our property afterwards. I would recommend and/or use them again.
Steve McPherson
Steve M.
Nathaniel and Jacob are awesome representatives of Music City Roofing. Could not have been more polite. They completed a minor detail that needed adjustment and did a great job.
Ro Robinson
Ro R.
Very quick, detailed, showed before and after photos, very polite. Fixed the concerns as needed. Thanks Jacob Jumper..
Phil LeBeau
Phil L.
Music City Roofers are good people. They helped us with our roofing needs and cleaned up nicely. The owner is compassionate, helpful and understanding. Thank you MCR for working with us on our home.I would recommend this company.
Steve
Steve
Music City provided superior customer service and response time was awesome. Appreciate Jacob following up today!
Phil LeBeau
Phil L.
The owner is compassionate and willing to work with homeowners. I would recommend this company.These were important to us when looking for a roofing company:ResponsivenessTransparent pricingTransparent contract agreementExperienced workers and supervisorsCorrect roofing suppliesOnsite delivery of roofing warrantyTrustworthy roofers and supervisors.High quality workmanshipWhen you have someone else working on your home, you always need to be involved to make sure things are done to your liking. No one is perfect and mistakes will happen, you just have to be there to understand the process and perhaps catch things if they go wrong.
Darla Emberton
Darla E.
Tim, Bryan, and Carlos have been wonderful to work with. My roof was damaged in recent storms and needed to be replaced. Tim got the installation scheduled fast and answered all my questions. Bryan checked in during installation and after to make sure I was pleased with the work as it was done. Carlos oversaw the installation, answered questions, and made sure the crew cleaned up when the job was complete. Would highly recommend this company to anyone!
Jacob Jumper
Jacob J.
Liz Combiths - Jacob Jumper repaired our downspout this morning. He was very professional and fixed the problem. Great Job Jacob!!
Matt McGee
Matt M.
Very impressed with this company. I had some shingles blown off our roof during some recent storms. We called and they were able to see us right away. They were going to be just a few minutes late, and called to let us know. Fortunately the repair was simple, and they didn't try to push us to do a more extensive repair. The whole crew was polite and made sure they didn't leave a mess at our property. I would use them again, and highly recommend them.
Christy Davidson
Christy D.
The entire process was seamless. Professional. Good communication. Great clean up.
angel10899
angel10899
Professional & great customer service by Riley and his wife! Very responsive to our needs.
scott esteran
scott E.
Would use again
christa schoenbrodt
christa S.
Brent was the best customer service rep I've ever worked with over decades of homeownership. Oftentimes, reps don't bother to share details of the job and I often feel like I'm being talked down to. But Brent sat down with me for at least an hour following our contract approval to explain the steps along the way of replacing my roof so I would know what to expect. He was always available when I called and very responsive to my questions or any concerns. In the end the new roof looks great (from my perspective on the ground) and it all seems to be working just as it should. Thanks so much, Brent and Music City Roofers! Great job!
Walt Brown
Walt B.
What a pleasant surprise! From the initial contact with Spence Newman, quote process and working with my insurance company everything went perfect. Great communication and the crews doing the installation were very professional and always on time. Great job guys!
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