Bailey came out after the storm and asked to inspect my roof he was very polite and seamed honest like he had experience in the industry after looking around for a few he came down and gave me a pass but thanks to him for being kind and honest
Pete Kerber was our salesperson for our new roof. Pete did a great job reviewing our quote with us and the install turned out great. Once the work was complete, Pete followed up with us to make sure we were pleased with the install. I would recommend working with Pete and Music City for any roofing needs.
Shout outs to Spence and Matt—and to all who made my new roof possible. Impressive persistence from Spence with my insurance company to get the roof. Took almost a year. Matt was great on site—paid attention to details. And even when the install caused some unexpected collateral damage, MCR stepped up and took care of it. Highly recommend. They’ve now installed half a dozen or so roofs on my street. That in itself is a recommendation!
Spence did a tremendous job coordinating high quality work with the needs of my insurance company, which sometimes took great patience from Music City. The end result is a beautiful new roof!
We developed a difficult to locate roof leak and contacted Spence Newman from music city who immediately dispatched himself to inspect the roof and then scheduled additional resources to be on site to correct the issue. If I had any questions, Spence took ownership and worked with the team members to get the job completed, including replacing wood that was damaged by the leak. I want to thank the team and especially Spence for going above and beyond.
Can't say enough about MCR--especially Spence, who was the first person to meet me and take a look at my roof in hopes of getting an insurance claim for hail damage. It took almost a year--ended up with two separate claims to finally get the rook done. Spence was instrumental in making it all happen. Even with an inconvenient mishap during the install, MCR came through. Many thanks!
Finding a reputable sales representative that’s a true professional can in some cases be a rarity. Chance meeting rep with exceptional qualities is even rarer. Glenn Wilson has absolutely exceeded our expectations. If you need guidance, follow up and someone who goes above & beyond contact Glenn he’ll take good care of you promptly. We’re appreciative for all you’ve done!
The team at Music City were professional, curtesy, prompt, and respectful. They above and beyond just making sure I was a satisfied customer. They made I was informed through out the entire process and I was comfortable and confident in their work. They dealt with a very challenging situation with the insurance company. They treated my home and me with dignity and integrity. I would recommend Music City without reservation.
After the big hail storm hit Franklin, we were concerned about the state of our roof. We called Music City Roofers and Pete came out to do an inspection. He was honest and thorough and gave us a clean bill of health. He wasn’t at all pushy about filing a claim and put us at ease regarding our home and roof. We will definitely call him for any future roof repair needs!
Along with many others we suffered roof damage from a significant local hailstorm. Daniel Bush proved to be spectacular in his handling of the project, from start to finish. He walked us through the process, explained the process, walked us through the contract, and then came back a few times to check physical things out and make sure all was happening as planned. He even helped neighbors, some who had run into snags with other roofing companies and with insurance. Daniel shouldered the brunt of all logistics, and more. The roofing team was very good, working long and hard to get things done quickly and well. Brendan - the job foreman - even ran to Home Depot to get something no one had anticipated needing until our damage had been uncovered. Both Daniel and Brendan were personable, communicative and responsive. That's the kind of work and attitude you want. Roof replacement can be daunting. I guess you could say the 'undaunted' the experience. We'd recommend MC Roofing without any hesitation.